FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to mokapressoenterprises@gmail.com

Filter by Topic
All
  • All
  • FAQ’S

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

FAQ’S

Since we are a small roastery we roast twice a week and the next roast date and dispatch dates will be mentioned on the website.

If you are just entering the world of coffee brewing and have no equipment’s we recommend making the coffee using a channi (sieve) at home. Just order your bag of coffee and select channi grind size, go to our channi brewguide to learn the process.

To save your time and reach our support quickly, please follow below steps:

Coffee should ideally be stored away from sunlight and in a cool and dry place, that being said coffee ages continuously, so the best way is to store it in a vacuum container, however there are alternative ways like an airtight container or just store it in the coffee bags we give you, but make sure to seal them tight and remove any excess air.

If you are new to coffee don’t worry! We would recommend for you to start with something in the medium roast side with the notes that are best suitable to your liking. Baded on the same, you could decide on your future orders - whether you'd like to go darker or lighter !

Unable to find satisfactory answers ? Contact Support